Delivery Information
How can enjoy free shipping policy?
Free shipping on orders over $39. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations
How soon will I receive my package after my order placed?
There are two key factors that will decide when you will receive your package.
Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 5 - 7 business days to process.
Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
Method
To US,UK,FR,DE,NZ: 10-21 Business Days, Price $7.99
To Other Countries: 15-25 Business Days, Price $7.99
Please note: Total Delivery Time = Processing Time + Shipping Time
Shipping Delays
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.There may be some other unforeseen circumstances beyond our control that may lead to delays, for example, customs, public/national holidays, natural disaster, air and ground transportation strikes or delays etc.
Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.
Import Duties
Customs and import duties and fees may be applied to international orders when the shipment reaches its destination country, such extra fees will be charged to the recipient by DHL / FedEx / EMS / SF-Express or your local customs office directly. Nuroey has no control over such extra charges. Please note that such fees and charges are the responsibility of the recipient and vary from country to country.